Samples, Shipping and Returns
We happily provide consultation to help you select the best AISLIN QUINN products for your skin and include two complimentary samples that will change periodically. These mini delicacies will be automatically added to your order for you to enjoy.
AISLIN QUINN products are made to order in small batches to ensure your skincare luxuries arrive at their freshest!
We do our best to ship your order within 3-5 business days. Please allow 4-6 additional days for delivery in the continental United States and up to 7-21 days internationally. Customs delays may occur.
United States Shipping:
We offer complementary standard shipping on all orders over $150 delivered to destinations in the United States.*
The flat rate shipping charge for all purchased under $150 is $12.00
Shipping to Canada:
We offer complementary shipping on all orders over $250 to Canada.
For all purchases under $250 the shipping charge is $25.00. *
International Shipping:
The international shipping charge is $30.00.*
*AISLIN QUINN reserves the right to assess additional shipping charges on large or heavy domestic or international orders. One of our AQ Advocates will contact the purchaser for approval for any additional shipping fees before the order ships.
International Customs Charges/Delays and Tracking: AISLIN QUINN cannot be responsible for any customs clearance delays or additional duties, taxes, or fees incurred when shipping internationally. We cannot guarantee shipping times for international packages. Please be aware that your package may be significantly delayed due to customs clearance procedures and that AISLIN QUINN has no control over this process. A tracking number is provided for every shipment, however some countries do not provide tracking to your destination. The purchaser is responsible for tracking the package once it is delivered to the shipment carrier. While most of our shipments arrive without issues, we cannot be responsible for lost or stolen packages.
Damaged Packages: We carefully package all of your AISLIN QUINN luxuries so that they arrive safely. Please inspect your package for damage when it arrives. Wear on the outer packaging may occur during transit, but if there is damage to the item(s) in your package we will replace the damaged item. Please notify our customer care team within 7 days to receive a replacement. We ask that you retain the item(s) and packaging and include the order number and a description of the condition of your items in your email. No refunds can be issued for items damaged during shipping. Please contact the carrier to file a damage claim.
Canyon Lake, Tx
78311