Terms of Service

AISLIN QUINN.COMTM TERMS OF SERVICE

LAST UPDATED: SEPTEMBER 18, 2021

                

Welcome to the AISLIN QUINN.comTM website located at www.AISLIN QUINN.com (the "Site"), provided by AISLIN QUINN, Inc. ("AISLIN QUINN,"we", "our" or "us"). Please read these Terms of Service and our Privacy Policy (https://www.aislinquinn.com/pages/privacy-policy) carefully because they govern your use of the Site (including any mobile or other version of the Site that we may offer) and any related services accessible through our Site.  To make these Terms easier to read, the Site and our services are collectively called the "Services."As part of our Services, luxury brands may donate items to us, which we offer for sale and sell to you and other users. We then give a percentage of the proceeds of each sale to a not-for-profit organization, such as a charity or foundation.

                

AGREEMENT TO TERMS

By using our Services, or by clicking the "agree" or "accept" option on any form or web page where these Terms are presented, you agree to be bound by these Terms. If you don’t agree to be bound by these Terms, do not use the Services.  If you are accessing and using the Services on behalf of a company (such as your employer) or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms.  In that case, "you" and "your" will refer to that company or other legal entity.

                

PRIVACY POLICY

Please refer to our Privacy Policy located here: https://www.aislinquinn.com/pages/privacy-policy, for information on how we collect, use and disclose information from our users.

 

If you are using the Services from outside the United States, please be aware that your information (including geolocation information collected through us, if applicable) will be transferred to, stored and processed in the United States and may be transferred to or used by our affiliates.  The data protection and other laws of the United States and other countries might not be as protective as those in your country.  By using the Services, you hereby acknowledge and agree to the transfer of your information to the United States and its collection, storage, sharing and use as described in the Privacy Policy.  You further agree that all transactions relating to the Services shall be deemed to have occurred in the United States.  If you access or use the Services from other jurisdictions, you do so at your own volition and are responsible for compliance with all local laws, statutes, rules, regulations and codes. For residents of the European Union (and United Kingdom), AISLIN QUINN is the data controller responsible for your personal information collected pursuant to this Privacy Policy. Our digital operations are conducted, in whole or in part, in the United States. Regardless of where you live, you consent to have your personal data transferred to, processed and stored in the United States, and allow AISLIN QUINN to use and collect your personal information in accordance with this Privacy Policy. In addition, residents of certain countries, including European Union member states (and the United Kingdom), have some or all of the following rights with respect to personal information collected from and about them on the Services: the right to request access to, and the correction, erasure, and/or restriction of processing of, such personal information; in some instances, the right to object to the processing of such personal information; in some instances, the right to request that AISLIN QUINN export, in a structured, commonly used, and machine readable format, and transmit to another controller, such personal information; and the right to withdraw, at at any time, any consent to the processing of such personal information. To exercise these rights, please contact AISLIN QUINN via email at hello@aislinquinn.com.

                

CHANGES TO TERMS OF SERVICE

We may modify the Terms at any time, in our sole discretion.  If we do so, we’ll let you know by posting the modification on the Site or through other communications. We will also update the "Last Updated" date on the modified Terms. It is your responsibility to review the Terms whenever we modify them because if you continue to use the Services after we have posted modified Terms on the Site, you are indicating to us that you agree to be bound by the modified Terms. If you don’t agree to be bound by the modified Terms, then you may not use the Services anymore. Because our Services are evolving over time, we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

                

ARBITRATION NOTICE: UNLESS YOU OPT-OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE YOU FIRST AGREE TO THESE TERMS BY FOLLOWING THE OPT-OUT PROCEDURE SPECIFIED IN THE "DISPUTE RESOLUTION" SECTION BELOW, AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE "DISPUTE RESOLUTION" SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND AISLIN QUINN WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU ARE WAIVING YOUR RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.

WHO MAY USE THE SERVICES

Eligibility

You may use the Services only if you are 18 years or older, capable of forming a binding contract with us and are not barred from using the Services under applicable law.  By accessing and using our Services, you represent and warrant that you are 18 or older.

 

Registration and Account Information

If you want to use certain features of the Services, such a purchasing a luxury-brand product on the Site, you’ll have to create an account ("Account") via the Site.  You may also be able to create an Account by using an account with certain third-party social networking services such as Facebook or Twitter (each, and "SNS Account").  If you choose the SNS Account option, we’ll create your Account by extracting from your SNS Account certain personal information such as your name and email address and other personal information that our privacy settings on the SNS Account permit us to access.

 

It’s important that you provide us with true, accurate, current and complete information for your Account, and you agree to update such information, as needed, to keep it accurate, complete and up-to-date. If you don’t, we have the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof).

 

If you use the Services, you are responsible for maintaining the confidentiality of your Account password, and for restricting access to your computer.  You are responsible for all activities that occur under your Account, whether or not you know about them.  You agree to notify us immediately of any unauthorized use of your Account.

                

FEEDBACK

We welcome feedback, comments and suggestions for improvements to the Services ("Feedback"). You can submit Feedback by emailing us at help@AISLIN QUINN.com. You grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sublicensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

                

CONTENT AND CONTENT RIGHTS

For purposes of these Terms, "Content" means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services.

 

Content Ownership

Subject to the foregoing, AISLIN QUINN and its licensors exclusively own all right, title and interest in and to the Services and Content, including all associated intellectual property rights.  You acknowledge that the Services and Content are protected by copyright, trademark and other laws of the United States and foreign countries.  In particular, "AISLIN QUINN.com" is a trademark of AISLIN QUINN, Inc.  You agree not to remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content.

 

Rights in Content Granted by AISLIN QUINN

Subject to your compliance with these Terms, AISLIN QUINN grants you a limited, non-exclusive, non-transferable, non-sublicensable license to download, view, copy, display and print the Content solely in connection with your permitted use of the Services and solely for your personal and non-commercial purposes.

                

GENERAL PROHIBITIONS AND AISLIN QUINN’S ENFORCEMENT RIGHTS

You agree not to do any of the following:

 

 

Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances.

 

 

Use, display, mirror or frame the Services or any individual element within the Services, AISLIN QUINN’s name, any AISLIN QUINN trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without our express written consent; 

 

Access, tamper with, or use non-public areas of the Services, our computer systems, or the technical delivery systems of our providers; 

 

Attempt to probe, scan or test the vulnerability of any AISLIN QUINN system or network or breach any security or authentication measures;

 

 

Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by AISLIN QUINN or any of AISLIN QUINN’s providers or any other third party (including another user) to protect the Services or Content; 

 

Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by AISLIN QUINN or other generally available third-party web browsers; 

 

Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation; 

 

Use any meta tags or other hidden text or metadata utilizing a AISLIN QUINN trademark, logo URL or product name without our express written consent; 

 

Use the Services or Content, or any portion thereof, for any commercial purpose or for the benefit of any third party or in any manner not permitted by these Terms; 

 

Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information; 

 

Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content;

 

Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services; 

 

Collect or store any PII from the Services from other users of the Services without their express permission; 

 

Impersonate or misrepresent your affiliation with any person or entity; 

 

Violate any applicable law or regulation; or

 

Encourage or enable any other individual to do any of the foregoing.

 

Although we’re not obligated to monitor access to or use of the Services or Content, or to review or edit any Content (including postings made by you or other users), we have the right to do so for the purpose of operating the Services, to ensure compliance with these Terms, and to comply with applicable law or other legal requirements.  We reserve the right, but are not obligated, to remove or disable access to any Content, at any time and without notice, including, but not limited to, if we, at our sole discretion, consider any Content to be objectionable or in violation of these Terms. We have the right to investigate violations of these Terms or conduct that affects the Services.  We may also consult and cooperate with law enforcement authorities to prosecute users who violate the law.

                

ADDITIONAL TERMS

Certain areas of the Services (and your access to or use of certain services or Content available through the Services) may be governed by different terms of use, or such areas may require you to agree with and accept additional terms of use. For example, if you are (or if you represent) a vendor or charitable organization, then you and your organization may be subject to separate agreements applicable to those types of entities. If there is a conflict between these Terms and the terms posted for a particular area of the Services, the latter terms will take precedence with respect to your use of or access to that area.

                

LINKS TO THIRD PARTY WEBSITES OR RESOURCES

The Services may contain links to third-party websites or resources.  We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites.  You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

                

CONTESTS AND CONTEST RULES

From time to time in connection with the Services we may offer a contest or sweepstakes (e.g., via social media) in which a winner is chosen at random to receive a prize (each a "Contest").  NO PURCHASE IS NECESSARY TO ENTER A CONTEST OR WIN. A PURCHASE DOES NOT INCREASE THE CHANCES OF WINNING.  Participation in a Contest constitutes your full and unconditional agreement to and acceptance of these Contest Rules & Regulations ("Contest Rules"). VOID WHERE PROHIBITED.

 

Eligibility

A Contest is open to legal residents of the U.S. aged eighteen (18) or older as of the date of entry.  Employees of AISLIN QUINN, our affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the "Employees"), and immediate family members and/or those living in the same household of Employees are not eligible to participate in the Contest. The Contest is subject to all applicable federal, state, and local laws and regulations.

 

Entry

You may enter the Contest as set forth in the Contest campaign (e.g., social media post by us on Facebook or Instagram).  To be valid, the entry must fulfill all Contest requirements as set forth in the Contest campaign.  Entries that are incomplete or do not adhere to the rules or specifications may be disqualified at our sole discretion. Unless otherwise noted in the Contest campaign, only one entry per person, household and/or e-mail address is permitted per Contest, regardless of method of entry.  Entrants submitting multiple entries or violating any of these Official Rules may be disqualified. We are not responsible for late, lost, delayed, damaged, incomplete, illegible, misdirected or undeliverable entries, responses, or other correspondence.  Information submitted with an entry is subject to our privacy policy located at https://www.aislinquinn.com/pages/privacy-policy.

 

Odds and Prizes

The winner(s) of a Contest (each a "Winner") will receive the prize(s) as set forth in the Contest campaign.  The odds of winning a prize depend on the total number of eligible entries received.  No cash or other substitution of prizes is permitted, except at our sole discretion.  We will not replace any lost or stolen prizes.  Winners are solely responsible for any and all federal, state, provincial and local taxes, if any, that apply to prizes.  Actual/appraised value may differ at time of prize award.  Allow six (6) to eight (8) weeks for delivery of prizes.

 

Winner Selection and Notification

Winner will be selected by random drawing under our supervision or by us in our sole discretion.  Winner will be notified by e-mail within five (5) days following selection of Winner or as set forth in the Contest campaign.  We will have no liability for Winner’s failure to receive notices due to spam, junk e-mail or other security settings or for Winner’s provision of incorrect or otherwise non-functioning contact information.  If Winner cannot be contacted, is ineligible, fails to claim the prize within seven (7) days from the time award notification was sent, or fails to timely return a completed and executed declaration and release as required, the prize may be forfeited and an alternate Winner selected.  Receipt by Winner of the prize offered in a Contest is conditioned upon compliance with any and all federal, state, and local laws and regulations.

 

Rights Granted by You

By entering a Contest, you understand and agree that we shall have all rights to copy, edit, publicly display, publicly perform, broadcast, publish and use, in whole or in part, your Contest submission (e.g., photo, video, text, etc.) and any other intellectual property protected or protectable materials submitted by you in connection with the Contest, in any manner without further compensation during and after the Contest, except where prohibited by law. Submission constitutes your certification that the entry is your own original work and does not infringe the intellectual property or proprietary rights of any third party, including, without limitation, any third party patents, copyrights or trademarks. You hereby agree not to instigate, support, maintain or authorize any action, claim or lawsuit against us, or any other person, on the grounds that any use of your Contest entry infringes your rights as creator of the entry, including, without limitation, trademark rights, copyrights and moral rights or "droit moral.". If the content of your entry is claimed to constitute infringement of any proprietary or intellectual proprietary rights of any third party, you shall, at your sole expense, defend or settle against such claims. You shall indemnify, defend, and hold harmless AISLIN QUINN and its parent, affiliates, subsidiaries, directors, officers, employees, sponsors and agents, including advertising and promotion agencies, and any other organizations related to the Contest (the "Contest Indemnitees") from and against any suit, proceeding, claims, liability, loss, damage, costs or expense, which we may incur, suffer, or be required to pay arising out of such infringement or suspected infringement of any third party’s right.

 

General Rules

By entering the Contest, you agree to be bound by these Contest Rules. You further agree to release, indemnify and hold harmless the Contest Indemnitees from any and all claims, injuries, damages, expenses or losses to person or property and/or liabilities of any nature that in any way arise from participation in this Contest or acceptance or use of a prize. In no event will we be liable to you for any direct, special, incidental, exemplary, punitive or consequential damages (including loss of use, data, business or profits) arising out of or in connection with your participation in the Contest, whether such liability arises from any claim based upon contract, warranty, tort (including negligence), strict liability or otherwise, and whether or not we have been advised of the possibility of such loss or damage. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

Additional Conditions

Except where prohibited, by participating in the Contest, you consent to the use of your name, photo and/or likeness, biographical information, entry and statements attributed to you for advertising and promotional purposes, without additional compensation. We reserve the right, in our sole discretion, to cancel, modify or suspend the Contest in whole or in part, in the event of fraud, technical or other difficulties or if the integrity of the Contest is compromised, without liability to any entrant. We reserve the right to disqualify any entrant or Winner, as determined by us in our sole discretion. By participating in this Contest, you acknowledge that you have read these Contest Rules and agree to abide by them and by the decisions of us, which are final and binding on all matters pertaining to the Contest.  In addition to the Contest Rules, the Contest is subject to these Terms as applicable.

 

Winner’s List

For a list of prize Winners, send an email message to help@AISLIN QUINN.com with "Winner’s list" as the email subject and Contest name specified in the body of the e-mail.

 

Sponsor

All Contests are sponsored by AISLIN QUINN and are in no way sponsored, endorsed, administered by, or associated with any third party social networking site such as Facebook or Instagram through which we hold, post or communicate a Contest campaign, unless explicitly stated.

 

TERMINATION

We may terminate your access to and use of all or part of the Services, at our sole discretion, at any time, with or without notice to you. You may also cancel your Account at any time emailing us at help@AISLIN QUINN.com.  Upon any termination, discontinuation or cancellation of the Services or your Account, the following provisions of these Terms will survive: ownership provisions, Disclaimer of Warranties, Limitation of Liability, Indemnity, Dispute Resolution and Termination.

                

PAYMENT TERMS

You may purchase products or other items or services by placing orders through the Services.  You will be charged immediately upon or soon after placing an order.  If you are making a payment by debit or credit card, you hereby authorize AISLIN QUINN or its third party payment processing service providers to charge your credit card for the price of the order.  You are responsible for any fees charged by your credit or debit card provider or bank associated with placing your order, including interest and overdraft fees.

 

AISLIN QUINN reserves the right, in its sole discretion, to refuse to process or to cancel an order. This may happen, for example, if a product you ordered is out of stock, there are inaccuracies or errors in products or pricing information or we believe the transaction violates these Terms.  We will not charge you for orders we do not process or cancel.  If we have already charged you for your order, we will refund you the amount charged.  You must comply with any additional terms and conditions associated with any orders you place using the Services.

 

AISLIN QUINN, including its third party service providers, reserves the right, in its sole discretion, to: (i) take steps to verify your identity to process your order; (ii) obtain a pre-approval from the issuer of your credit card for an amount up to the price of the order, such that if you cancel a transaction before completion, that pre-approval may result in your funds not otherwise being immediately available; (iii) contact your payment source issuer or law enforcement; or (v) if your payment method for an order fails, or your account is past due, take steps to collect any past due amounts using other collection mechanisms. Subject to the "Dispute Resolution" section below, you agree to pay all expenses associated with such collection, including reasonable attorneys’ fees.

                

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS IS" OR "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND.  WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE ARE NOT INVOLVED IN AND CANNOT GUARANTEE THE AUTHENTIATION OF ANY BRAND-NAME PRODUCTS ADVERTISED, OFFERED FOR SALE OR SOLD AS PART OF THE SERVICES.  We make no warranty that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty regarding quality, accuracy, timeliness, truthfulness, completeness or reliability of any Content.

                

LIMITATION OF LIABILITY

NEITHER AISLIN QUINN NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES OR CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT AISLIN QUINN HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

 

IN NO EVENT WILL AISLIN QUINN’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO AISLIN QUINN FOR USE OF THE SERVICES OR CONTENT OR ONE HUNDRED DOLLARS ($100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO AISLIN QUINN, AS APPLICABLE.

 

THE EXCLUSIONS AND LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN AISLIN QUINN AND YOU.

                

INDEMNITY

You will indemnify and hold harmless AISLIN QUINN and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with (i) your access to or use of the Services or Content, or (ii) your violation of these Terms.

                

FORCE MAJEURE

AISLIN QUINN shall be excused from performance under these Terms, to the extent it is prevented from or delayed from performing, in whole or in part, as a result of an event or series of events caused by or resulting from (1) weather conditions or other elements of nature or acts of God, (2) acts of war, acts of terrorism, insurrection, riots, civil disorders or rebellion, (3) quarantines or embargoes, (4) labor strikes, or (5) other causes beyond the reasonable control of AISLIN QUINN. In the event that AISLIN QUINN is temporarily unable to ship to you a purchased item because of such an event, AISLIN QUINN will give you the option of deferring shipment or receiving a refund of your charges.

                

ALERTS AND NOTIFICATION

As part of the Services, we may send you push notifications, text messages, alerts, emails or other types of messages directly ("Push Messages").  You agree to receipt of communications from us via the Push Messages.  Please be aware that third party messaging fees may occur relating to these Push Messages depending on the message plan you have with your wireless carrier.  You’ll be required to provide us with your phone number during the registration process in order to use the Services, and by agreeing to these Terms you authorize us to send texts to your phone. You agree that all agreements, notices, disclosures and other communications that are provided to you via Push Messages satisfy any legal requirement that such communications be in writing.

                

GOVERNING LAW

These Terms and any action related to the Terms are or will be governed by the laws of the State of California without regard to its conflict of laws provisions.

                

DISPUTE RESOLUTION

Agreement to Arbitrate

You and AISLIN QUINN agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, "Disputes") will be settled by binding arbitration, except that each party retains the right: (i) to bring an individual action in small claims court and (ii) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights (the action described in the foregoing clause (ii), an "IP Protection Action"). Without limiting the preceding sentence, you will also have the right to litigate any other Dispute if you provide AISLIN QUINN with written notice of your desire to do so by email or regular mail at 19907 Encino Grove, San Antonio TX 78259 within thirty (30) days following the date you first agree to these Terms (such notice, an "Arbitration Opt-out Notice").  If you don’t provide AISLIN QUINN with an Arbitration Opt-out Notice within the thirty (30) day period, you will be deemed to have knowingly and intentionally waived your right to litigate any Dispute except as expressly set forth in clauses (i) and (ii) above.  The exclusive jurisdiction and venue of any IP Protection Action or, if you timely provide AISLIN QUINN with an Arbitration Opt-out Notice, will be the state and federal courts located in the Northern District of California and each of the parties hereto waives any objection to jurisdiction and venue in such courts. Unless you timely provide AISLIN QUINN with an Arbitration Opt-out Notice, you acknowledge and agree that you and AISLIN QUINN are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding.  Further, unless both you and AISLIN QUINN otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this "Dispute Resolution" section will be deemed void.  Except as provided in the preceding sentence, this "Dispute Resolution" section will survive any termination of these Terms.

 

                

Arbitration Rules

The arbitration will be administered by the American Arbitration Association ("AAA") in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the "AAA Rules") then in effect, except as modified by this "Dispute Resolution" section.  (The AAA Rules are available at www.adr.org/arb_med or by calling the AAA at 1-800-778-7879.) The Federal Arbitration Act will govern the interpretation and enforcement of this Section.

 

Arbitration Process

A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the AAA Rules. (The AAA provides a general Demand for Arbitration and a separate Demand for Arbitration for California residents.)  The arbitrator will be either a retired judge or an attorney licensed to practice law and will be selected by the parties from the AAA’s roster of arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules.

 

Arbitration Location and Procedure

Unless you and AISLIN QUINN otherwise agree, the arbitration will be conducted in the county where you reside. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of the documents that you and AISLIN QUINN submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary.  If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.

 

Arbitrator’s Decision

The arbitrator will render an award within the time frame specified in the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award of damages must be consistent with the terms of the "Limitation of Liability" section above as to the types and amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorneys’ fees and expenses, to the extent provided under applicable law. AISLIN QUINN will not seek, and hereby waives all rights it may have under applicable law to recover, attorneys’ fees and expenses if it prevails in arbitration.

 

Fees

Your responsibility to pay any AAA filing, administrative and arbitrator fees will be solely as set forth in the AAA Rules.  However, if your claim for damages does not exceed $75,000, AISLIN QUINN will pay all such fees unless the arbitrator finds that either the substance of your claim or the relief sought in your Demand for Arbitration was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

 

Changes

Notwithstanding the provisions of the "Changes to Term of Service" section above, if AISLIN QUINN changes this "Dispute Resolution" section after the date you first accepted these Terms (or accepted any subsequent changes to these Terms), you may reject any such change by sending us written notice (including by email to help@AISLIN QUINN.com) within 30 days of the date such change became effective, as indicated in the "Last Updated" date above or in the date of AISLIN QUINN’s email to you notifying you of such change. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and AISLIN QUINN in accordance with the provisions of this "Dispute Resolution" section as of the date you first accepted these Terms (or accepted any subsequent changes to these Terms).

 

GENERAL TERMS

These Terms constitute the entire and exclusive understanding and agreement between AISLIN QUINN and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between AISLIN QUINN and you regarding the Services and Content.  If any provision of these Terms is held invalid or unenforceable (either by an arbitrator appointed pursuant to the terms of the "Dispute Resolution" section above or by court of competent jurisdiction, but only if you timely opt-out of arbitration by sending us an Arbitration Opt-out Notice in accordance with the terms set forth above), that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.  You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent.  Any attempt by you to assign or transfer these Terms, without such consent, will be null.  We may freely assign or transfer these Terms without restriction.  Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

 

Any notices or other communications provided by AISLIN QUINN under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services.  For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

 

AISLIN QUINN’s failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision.  The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of AISLIN QUINN.  Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.


Mobile Terms of Service

The Aislin Quinn Skincare mobile message service (the "Service") is operated by Aislin Quinn Skincare (“Aislin Quinn Skincare”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Aislin Quinn Skincare’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Aislin Quinn Skincare through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, information, and specials (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Aislin Quinn Skincare. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to AISLINQUINN or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Aislin Quinn Skincare mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to AISLINQUINN or email hello@aislinquinn.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

              

QUESTIONS

For questions about our Terms and Conditions, please contact us via email at hello@aislinquinn.com